Shop

Service Level Agreements

SLA Call plus, 5x12h

Mo – Fr / 07 – 19h
First Reaction: within 4 hours
Minimum term: 12 months

Setup Fee: 130.00 CHF

Monthly Fee: 98.00 CHF

SLA Call pro, 6x12h

Mo – Sa / 07 – 19h
First Reaction: within 2 hours
Minimum term: 12 months

Setup Fee: 130.00 CHF

Monthly Fee: 208.00 CHF

SLA Call premium, 7x24h

Mo – Su / 7x24h
First Reaction: within 1 hour
Minimum term: 12 months

Setup Fee: 130.00 CHF

Monthly Fee: 568.00 CHF

Service Packages

Service Pack basic

One-off costs for 2 hours or 8 service units of 15 minutes

Setup Fee: 358.00 CHF

Service Pack plus

One-off costs for 4 hours or 16 service units of 15 minutes

Setup Fee: 684.00 CHF

Service Pack pro

One-off costs for 10 hours or 40 service units of 15 minutes

Setup Fee: 1'640.00 CHF

Service Pack premium

One-off costs for 20 hours or 80 service units of 15 minutes

Setup Fee: 3'170.00 CHF

< Previous

Cart

One-Time Fees

Product	Qty	Item Price	Total Price

Monthly Fees

Product	Qty	Item Price	Total Price

One-Time Total

0.00

Monthly Total

0.00

All prices are in Swiss Francs excluding VAT

Managed Services

Service Level Agreements

SLA Call plus, 5x12h

SLA Call pro, 6x12h

SLA Call premium, 7x24h

Service Packages

Service Pack basic

Service Pack plus

Service Pack pro

Service Pack premium

Cart

Quick Links